- Service Coverage:
- Dibba Express is a subscription-based service that provides meal deliveries exclusively to partnered schools. We do not ship products outside this service area.
- Shipping Charges:
- Since our service involves direct delivery to schools, there are no additional shipping charges. The cost of delivery is included in the subscription fee.
- Delivery Timeliness:
- We are committed to delivering meals on time every school day. However, delivery times may vary due to some unforeseen factors. We will communicate any delays promptly with the school authorities.
- Packaging:
- Meals are packed in eco-friendly, insulated containers that ensure food safety and temperature control. We prioritise sustainability and minimal environmental impact in our packaging choices.
- Special Requests:
- If you have any specific requests regarding your child’s meal, please communicate them at least 24 hours in advance.